Solved: WIFI CALLING

BulliedCustomer · ‎07-04-2022

As I have been bullied by the O2 Roaming Police I have decided to switch off my Mobile data having used 5GB out of my Unlimited Data Plan in a month. Apparently thats not fair use although the website says we can use up to 25GB.

So I'm doing everything on with only WIFI turned on so was quite surprised when I received a mobile call. I have got WIFI calling enabled but didn't think it would work on its own.

My question is why is it working and are the calls going through the internet and not chargeable or going immediately from WIFI to a local cell and therefore chargeable ?

Its an iPhone 11.

MI5 · ‎07-04-2022

@BulliedCustomer

As I'm guessing that you are in the EU?

All calls come from your allowances so are not chargeable.

Turning off data will not stop calls coming in as they come over the GSM network anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-04-2022

@BulliedCustomer

As I'm guessing that you are in the EU?

All calls come from your allowances so are not chargeable.

Turning off data will not stop calls coming in as they come over the GSM network anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

BulliedCustomer · ‎08-04-2022

I'm in Italy. I have an Italian mobile as well. What I don't understand was that I set my phone to airplane mode with Wifi switched on. I though that would block the GSM part.

MI5 · ‎08-04-2022

It should do, but either way, you won't be charged.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

WIFI CALLING

SIM CARD SWAP HACKED

iMessage Activation Error

Problem with sending SMS from iPhone 8 as of yeste...

Daughter can’t call or text me?

eSIM not provisioned