Re: Voicemail

Brenda18 · ‎26-10-2023

I keep getting a message every day to say I have new voicemail but I ring up and there is no voicemail. Why?

MI5 · ‎26-10-2023

You need to call your phone from another and leave yourself a message.

Then listen to it and delete it from your phone.

Reboot and the message should clear.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎26-10-2023

@Brenda18

I have been getting phantom voicemail messages on O2 for years. Following the advice given by @MI5 will clear the problem but you might well find that it recurs at a random point in the future. I don't have voicemail turned on so I just delete the message whenever it pops up.

Unfortunately, there dies not seem to be a permanent cure for the problem.

MI5 · ‎26-10-2023

We're all aware of it on here from day 1 pretty much

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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