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Voicemail pin number

peter51
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Just returned to O2 for sim only monthly and have received a voicemail from “Network Provider” asking me to set a PIN number so I can access voicemail from any phone. Sounds like a scam but not sure. Don’t want to have the facility but can’t even delete this iMessage. Any suggestions. Thanks Peter. 

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MI5
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@peter51 

No scam.

It's required for remote access Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153025 Posts
  • 652 Topics
  • 29204 Solutions
Registered:

@peter51 

No scam.

It's required for remote access Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Debbie-Doyle
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Did you manage to delete this as I can’t get rid of 🔴 red dot on call notification 🤷🏻‍♀️

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jonsie
Level 94: Supreme
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@Debbie-Doyle 

You need to dial 901 and switch your notification method to SMS then switch it back again. The step by step insructions can be seen below 

jonsie_0-1746621368371.png

 

 

  • Dial 901
  • Press *
  • Press 5
  • Press 1
  • Hang up
  • Dial 901 again
  • Press *
    Press 5
  • Press 3
  • Hang up

https://community.o2.co.uk/t5/How-to-Guides/Voicemail-Notification-Stuck-How-to-fix/ba-p/1789520

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