06-11-2023 14:17
Hi, recently switched from Virgin mobile. Have been getting voicemail notifications with message to dial 123 to access the messages. However this takes me to o2 speaking clock for which I am being charged so I understand. Could you please advise how to stop these wrong messages and cancel the charge occurred over the past few days for that speaking clock.
Regards
Peter Schween
06-11-2023 14:23
@PeterS1 The O2 voicemail number is 901: All you need to know about O2 Voicemail 901. - O2 Community
To speak to customer service about your charges:
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
06-11-2023 14:44
Change the number in the voicemail settings on the phone to 901