Solved: Visual Voicemail on PAYG ?

zzrGeoff · ‎25-11-2020

I've read a few older threads but wanted to know if visual voicemail is supported now on PAYG ?

I'm using an iPhone XS with 2 sims, where the eSim is PAYG. Voicemail works for both numbers, but the 'Visual' stuff only works for the Pay Monthly sim. For the PAYG eSim, I get a temporary notification but the voicemail is not listed on the iPhone voicemail screen.

Many thanks in advance for your help !

MI5 · ‎25-11-2020

@zzrGeoff

Unfortunately not.

VVM requires the iData bolt on which isn't available on PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-11-2020

@zzrGeoff

Unfortunately not.

VVM requires the iData bolt on which isn't available on PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎25-11-2020

I believe it's still only available on monthly contract.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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