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Viewing Previous Bills

RyanB95
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I can only view and download my previous three months bills. 

 

Where do I find older bills? 

 

Thanks, 

Ryan

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MI5
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@RyanB95 

O2 are still trying to fix this issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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Registered:

@RyanB95 

O2 are still trying to fix this issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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RyanB95
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Ok thanks, any suggestions on how to claim cashback without 1 PDF bill? Just explain that O2 website isn't working? Or will this be a relatively quick fix? 

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MI5
Level 94: Supreme
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@RyanB95 

It's been going on a while now but slowly more months are being added back.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with older bills.

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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gmarkj
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Looks like they now have back to July on the previous bills list (on mine anyway) so they are gradually adding everything back...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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