on 02-02-2022 12:18
I have very poor 4G using O2 at the moment; I have a pay as you go SIM in my phone as well (it's a dual SIM OnePlus) and get much better speeds through the EE SIM. So same phone, same location and same mast. But with O2 I get 1.04 Mbps down and 0.68 Mbps upload; whereas with EE I get 33.4 Mbps down and 7.29Mbps upload.
As previously stated this is on the same phone, from the same location and therefore the same mast; this, therefore must be an O2 issue and not a mast, busy cell or device issue.
on 02-02-2022 12:26
O2 and EE don't share masts (or at least the backhaul from the same mast) so this "issue" will be with the O2 infrastructure and tbh, it's not an uncommon complaint.
Try using 3g to see if it's faster and if so, it points to congestion which you can do nothing about.
on 02-02-2022 12:31
Thanks for the reply; if it is congestion as you suggest I'll have to change provider as O2 4G is useless to me most of the time.
on 02-02-2022 12:33
on 02-02-2022 12:33
As indeed you should.