Over the past 18-24 months my o2 mobile data and calling signal has been nothing less than appalling both inside and outside. It used to be great inside and out, something has definitely happened in the area. My other half has a Tesco mobile who I believe also use o2 network and he has had the exact same issues. We’re lucky to get 3g and on the occasions phone does 4g or 5g nothing actually loads or works.
Have tried all troubleshooting and nothing helps and reporting multiple times (can’t find that option now) and all I get back is they don’t have any mast issues. Last time the person I spoke to alluded ti having more people using the network now (assume since Virgin can on board) so the increased traffic may be affecting signal.
We’re in the suburbs of a large city (Newcastle Upon Tyne) so I would never expect to have an issue, especially as everything worked perfectly until the past year or so. So so frustrating, especially for elderly lone parents in the area who relies on contacting us and in case of accidents.
