This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Validation codes

Go to solution
Jjr2
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-05-2024 10:41

on ‎03-05-2024 10:41

My Samsung phone stopped working on m, so ordered a iPhone and ever since set up I can’t receive validation codes from WhatsApp and a few other apps. Anyone else have this problem? Can o2 help me if I get through on the phone or o2 App? Never had this problem before. 

Message 1 of 6
1,213 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
madasaf1sh
Level 79: Lord of the Boards
  • 12880 Posts
  • 82 Topics
  • 3332 Solutions
Registered:

on ‎03-05-2024 13:16

on ‎03-05-2024 13:16

@Jjr2 

 

Try Meta support they maybe of more help than Apple Support...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 5 of 6
1,165 Views
5 REPLIES 5

Go to solution
MI5
Level 94: Supreme
  • 154016 Posts
  • 657 Topics
  • 29395 Solutions
Registered:

on ‎03-05-2024 11:18

on ‎03-05-2024 11:18

@Jjr2 

Try customer service to check account as you need differentt settings for iPhones.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
1,203 Views

Go to solution
madasaf1sh
Level 79: Lord of the Boards
  • 12880 Posts
  • 82 Topics
  • 3332 Solutions
Registered:

on ‎03-05-2024 11:35

on ‎03-05-2024 11:35

@Jjr2 

 

You might need to speak to WhatsApp, as I am not getting Verification messages through and it took 3 attempts on a Spusu sim which is completely separate to o2 on an iPhone....

 

Have you tried the Phone call option??

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 6
1,196 Views
0 Kudos

Go to solution
Jjr2
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-05-2024 13:01

on ‎03-05-2024 13:01

Got through to o2 customer services, got told I need to contact Apple care. I have read a lot of people having same problems so not sure if it will get sorted. Thanks all.

Message 4 of 6
1,168 Views
0 Kudos

Go to solution
madasaf1sh
Level 79: Lord of the Boards
  • 12880 Posts
  • 82 Topics
  • 3332 Solutions
Registered:

on ‎03-05-2024 13:16

on ‎03-05-2024 13:16

@Jjr2 

 

Try Meta support they maybe of more help than Apple Support...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 6
1,166 Views

Go to solution
Jjr2
Level 1: Joiner
In response to madasaf1sh
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎04-05-2024 06:25

on ‎04-05-2024 06:25

@madasaf1sh @Thanks I will try this.

Message 6 of 6
1,132 Views
0 Kudos
Top Kudoed Authors
View All
Top