on 01-11-2021 17:48
I am on holiday in italy and my iphone won’t work. How do I get it to work .impossible to contact o2
Solved! Go to Solution.
on 01-11-2021 18:20
Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.
on 01-11-2021 18:20
Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.
on 01-11-2021 19:31
Duplicate post https://community.o2.co.uk/t5/O2-Gurus/Can-t-get-my-iPhone-to-work-in-italy/td-p/1501230
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