on 27-10-2021 15:44
Hello.
I have a Nokia G10 mobile, and for the past week now, whenever I make a call, no ringtone and no voice on the receiving end. I also have a fluctuating wi-fi signal, going on and off every so often, but the wi-fi at home is working ok.
I tried the volume, nothing.
In the area I'm in, a local mast has been undergoing maintenance work and have no idea when they'll be finished. I think this has something to with the issue, I don't know.
Solved! Go to Solution.
on 27-10-2021 16:02
Hey @-DavinaMR-
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 27-10-2021 16:02
Hey @-DavinaMR-
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks