Upgrading phone

Aimee123 · ‎05-12-2024

Hello,

I am just about to upgrade my phone and I have an option to have an eSIM in my new phone. I have an old iPhone 11 with a plastic sim. Will all of my information from my plastic sim transfer over to my eSIM when I set up my new phone? Or do I need to continue with a plastic sim.

Thanks,

Aimee.

jonsie · ‎05-12-2024

Stick to a plastic sim and save yourself endless stress

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

TallTrees · ‎05-12-2024

@jonsie wrote:
Stick to a plastic sim and save yourself endless stress

So true @Aimee123

🙂

HAPPINESS IS BEE SHAPED

Enlli · ‎05-12-2024

Third Vote for keeping plastic SIM

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎05-12-2024

4th

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Confuseduser · ‎05-12-2024

As above, we opted for esims and are now 4 weeks without phones

jonsie · ‎05-12-2024

O2's esims should come with a health warning.....

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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