Upgrading phone but I can't receive the verification due to my previous phone being broke

[Joe86]

I'm upgrading phone but I can't receive the verification text due to my previous phone being broke and so can't receive any of the sent texts. Is there another way to verify my identification so I can pay off my current device plan and upgrade?

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255