cancel
Showing results for 
Search instead for 
Did you mean: 

Upgraded from a 4g to 5g phone but Apple Watch won’t allow data.

Davidfaz
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have upgraded from iPhone 4g to iPhone 5g. 
did the sim swap all things good with phone , but my Apple Watch won’t apply the data plan. 
I pay for the data plan to allow me to use Watch when phone isn’t with me. 

Message 1 of 2
89 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 87332 Posts
  • 596 Topics
  • 5292 Solutions
Registered:

The data plan needs to be unregistered from your old phone

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




View solution in original post

Message 2 of 2
87 Views
1 REPLY 1

jonsie
Level 94: Supreme
  • 87332 Posts
  • 596 Topics
  • 5292 Solutions
Registered:

The data plan needs to be unregistered from your old phone

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 2 of 2
88 Views