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Upgrade awaiting stock

David02
Level 1: Joiner
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I have just upgraded to an iPhone 13 yesterday and it said in stock at the time, I paid extra for delivery today but it is now still being processed and saying that it is awaiting stock? Not sure why it has changed instantly once I ordered it but why ask me to pay extra for delivery today if they didn’t have any yet.

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madasaf1sh
Level 67: Unsung hero
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@David02 

 

o2 dont operate a live stock system so it is possible the last ones where ordered before yours. 

 

I would message the sales team 

message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5599 Posts
  • 32 Topics
  • 1801 Solutions
Registered:

@David02 

 

o2 dont operate a live stock system so it is possible the last ones where ordered before yours. 

 

I would message the sales team 

message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Cleoriff
Level 94: Supreme
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@David02 

The problem is, O2 doesn't have a live stock system. So although showing In Stock when you ordered, it probably wasn't. It's the computer which is still showing next day delivery.

I very much doubt this will be in stock before Christmas now.

You should contact the sales team  – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket
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