cancel
Showing results for 
Search instead for 
Did you mean: 

Unpaid bill and termination

Andy7619
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Need Help making payment of phone that is disconnected. I have lost handset. Terminated contract, in hospital. My mother does not need stress of letters continually being sent to her as in her 70s. I am ill and want to pay this when get out of hospital. I am not working 

Message 1 of 4
643 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 12299 Posts
  • 76 Topics
  • 3255 Solutions
Registered:

@Andy7619 

 

o2 wont call you, and you will need to speak to Payment management on 0800 912 0217  If it is too late and it has been passed to a Debt Collection Agency then you need to speak to them ASAP.


Also please remove your numbers from this forum, as they could be scraped and used to spam you. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 4 of 4
631 Views
3 REPLIES 3

Fatine
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

You better call the agency ASAP they will help you. If you go there it is easier for the problem to be solved

Message 2 of 4
641 Views

Andy7619
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Contact me on xxxxxxxxxxx to resolve this. The O2 number in question that is terminated and needs paying is xxxxxxxxxxx Andrew Coe

 

[mod edit: please do not post personal information on the public board. Thanks!]

Message 3 of 4
641 Views

madasaf1sh
Level 78: King of Kings
  • 12299 Posts
  • 76 Topics
  • 3255 Solutions
Registered:

@Andy7619 

 

o2 wont call you, and you will need to speak to Payment management on 0800 912 0217  If it is too late and it has been passed to a Debt Collection Agency then you need to speak to them ASAP.


Also please remove your numbers from this forum, as they could be scraped and used to spam you. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 4
632 Views