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Unlocking from network

AnotherMoose
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Got the phone from a friend and is sim locked. They went to a store before giving it to me where they were told it was sim unlocked. I tried putting another sim in and it’s not working and says it is locked.

They have disconnected the phone from their O2 account and it’s still not working.

i looked at the previous post on here and none of those steps are working either! What can I do?

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Bambino
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@AnotherMoose If you contact O2 via social media they may be able to help:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Bambino
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@AnotherMoose If the phone was locked to O2, see this guide: Unlocking an O2 phone to use a different SIM card. - o2uk

If it's locked to another network you'd have to contact that network's customer service.

I DO NOT WORK FOR O2



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AnotherMoose
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I’ve checked that one already and it doesn’t work! It’s definitely with o2! 

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Bambino
Level 78: King of Kings
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@AnotherMoose If you contact O2 via social media they may be able to help:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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