Unlatching an old phone

[ParkyRam]

Hi, Can anyone help me unlatch an ancient phone please for my mum. She has broken hers and would like to use as a spare until she can get sorted with a new one.

I've tried the form online, but no joy - message is saying that it isn't an 02 device, but it definitely is.

Thanks 🙂

[MI5]

@ParkyRam 

How to unlock here but check with another sim too first Guide: Unlocking an O2 phone to use a different SIM card 

[MI5 · Accepted solution]

@ParkyRam 

If you bought it from Carphone warehouse it won't be locked.

[ParkyRam]

Thank you 🙂 It turns out it didn't need unlatching and just worked....... I presumed it would as it was being used on a different network, but thanks for your reply, much appreicated.

[MI5]

You're welcome