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Unable to make or receive calls & texts

AggiB
Level 1: Joiner
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Since 17th unable to make or receive calls & texts, emergency calls only. Tried call center who say maintenance in my area but O2 network tracker states its fine. Any thoughts please?

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Bambino
Level 85: Esteemed
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@AggiB The O2 network tracker is only a computer generated guess. If the call center has said there's an outage in your area that's probably correct.

Try WiFi calling if you have a compatible phone: Wifi and 4G Calling explained | O2

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@AggiB 

O2 had issues with esims last week.

See if this applies to you.

https://community.o2.co.uk/t5/Tech-Support/eSIM-outage-**Personal info**/m-p/1710885#M47117

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Not sure I would be too willing to accept an adviser telling me there's a fault in the area

A ploy to get you off the phone methinks

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Oxonian
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