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Turn off child lock on sim

Tammy98
Level 1: Joiner
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Hi, it seems my account was added under “child protection” by my aunt when she helped set up my sim. I came into the country newly and she helped me set it up 

I don’t have access to a few websites and I would like to get that change. I no longer have access to her to get her to change it so is it possible to do that for me??

I am 26 years old and don’t know why the did it that way 

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MI5
Level 94: Supreme
  • 147812 Posts
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@Tammy98 

Guide here Guide: O2 Age restriction 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147812 Posts
  • 639 Topics
  • 28355 Solutions
Registered:

@Tammy98 

Guide here Guide: O2 Age restriction 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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