I am trying to buy a sim only plan (12 months, 15GB, 8£ a month) and am having issues with checking out.
Whenever I put my delivery address, I get this message: "Looking for a business address? Unfortunately we can't deliver to your work. Use your home address instead."
The address is not my work, it is my hall of residence. I am an international student at university and have nowhere else to get it delivered. Please help me solve this issue.
Halls of residences are usually registered to the University so are a sort of Business, address the best think to do if you can is pop to an o2 shop, near your university as they will know how to do this better than the Sales Team
But bare in mind if you don't have 3 years of UK addresses you may not be able to get a Pay Monthly contract.
-- iPhone 16 Pro Max - o2 and Spusu Xperia 1V - Spusu
-- This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Halls of residences are usually registered to the University so are a sort of Business, address the best think to do if you can is pop to an o2 shop, near your university as they will know how to do this better than the Sales Team
But bare in mind if you don't have 3 years of UK addresses you may not be able to get a Pay Monthly contract.
-- iPhone 16 Pro Max - o2 and Spusu Xperia 1V - Spusu
-- This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Its down to credit checking in the UK that all mobile providers use, there is no guarantee you will be declined or approved.
That is why I suggested going to the o2 shop near the university or city centre, as they will have experience with this, and they may have an arrangement with your university.
-- iPhone 16 Pro Max - o2 and Spusu Xperia 1V - Spusu
-- This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
