Solved: Trying to activate new phone with eSIM but the acc...

SimonR57 · ‎10-06-2024

Help!!!

I have got my new iPhone 15 Pro and am trying to activate the eSIM, by transferring the number from my old iPhone 12. I get an error message saying that the account is blocked - contact O2, Help!

Enlli · ‎10-06-2024

Try going through my O2

However you may have to contact O2 if the account is blocked

Guide: How to find help & contact O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎10-06-2024

Try going through my O2

However you may have to contact O2 if the account is blocked

Guide: How to find help & contact O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

Trying to activate new phone with eSIM but the account has been blocked, so number won’t transfer

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Ported number