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Trouble using 4 G away from home, needing to speak to someone, can’t find a tel no

Rose9
Level 1: Joiner
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on ‎21-06-2024 14:40

on ‎21-06-2024 14:40

As above in a nutshell

 

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MI5
Level 94: Supreme
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on ‎21-06-2024 14:43

on ‎21-06-2024 14:43

@Rose9 

All ways here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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on ‎22-06-2024 20:34

on ‎22-06-2024 20:34

Depending on your precise problem @Rose9, you might find some help here :-

 

Guide: How can I sort out my network issues? 

 

Guide: Is the network down for me or everyone? 

 

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

 

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MI5
Level 94: Supreme
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on ‎22-06-2024 21:01

on ‎22-06-2024 21:01

Device yechnical help here @Rose9 

https://support.mobilevikings.be/hc/en-us/articles/211557729-How-can-I-activate-mobile-data-4G-5G-on...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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