Re: Transferring from old phone to new

Mokka22 · ‎21-02-2025

Scanned the qr code on my new phone and it says it can’t connect to my old one

Cleoriff · ‎21-02-2025

We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.

You need to contact O2.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

Veritas Numquam Perit

Enlli · ‎21-02-2025

This may help

eSIM - How to activate

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎21-02-2025

@Mokka22

We will need to know exactly what you are trying to do and with what devices?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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