Transferring existing o2 number to new o2 account

[mrsiep]

I have got a o2 sim from Virgin media via volt and wanted to change the number to my existing pay monthly which is out of contract, i have made numerous call to o2 and just get the same reply about a back end issue, this has been going on for 2 weeks now and i am paying 2 bills.

help needed to resolve please.

[MI5]

@mrsiep 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

Guide: Migration & porting into O2  

[madasaf1sh]

@mrsiep 

There is no o2 support on this customer to customer community. 

You will need to persevere with customer services I am afraid, all the details can be found here on how to do it Guide: Migration & porting into O2  but with all the migrations going on, and the fact the VM range is a mess, then I am not surprised...