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Transfer sim from an android to an iPhone

Suzanne00
Level 1: Joiner
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Hi,

My old android phone died and I was given an iPhone 8 from my son to use, can I just put the old sim card in or do I have to do anything?

Sorry to be a pain but I am elderly and not that tech knowledgeable.

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Enlli
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The iPhone 8 should work OK with the SIM you have.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 6
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MI5
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@Suzanne00 

You'll need to call O2 to add iData to your account to use all iPhone features.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
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Suzanne00
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I have the internet, but calling and receiving calls from people does not work!

Message 4 of 6
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MI5
Level 94: Supreme
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@Suzanne00 

Once you have requested the iData bolton, you need to reset the network settings.

https://support.apple.com/en-gb/111786#:~:text=If%20you're%20using%20iOS%20or%20iPadOS%2014%20or%20e....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
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Suzanne00
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Hi All,

After a few phone calls it turned out that somehow my sim card got corrupted! So a new one on the way. slight_smile

Thank you all for your help.

Suzanne00

Message 6 of 6
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