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Track your order section of my O2

Benlfc
Level 9: Fired up
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The track your order section of my O2 has been like this since yesterday afternoon. Any staff in the community can get it looked at? X (Twitter) has complaints also 

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Enlli
Level 69: Guiding Light
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Sorry. Only us customers here so we can't help.

As it is obviously reported you will just have to keep an eye out

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Benlfc
Level 9: Fired up
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@Enlli there are O2 staff members in the community 

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Enlli
Level 69: Guiding Light
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We have a community manager who is not customer facing.

All the advisors we had were withdrawn mid July.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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Not anymore @Benlfc 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
Level 67: Unsung hero
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@Benlfc wrote:

@Enlli there WERE O2 staff members in the community 


 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 6 of 6
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