Top up

[Josh98]

I’ve topped up £30 it’s took 15 for a tariff but I wanted a bigger one 

[Cleoriff]

@Josh98 

£30 Big Bundles tariff is the most you can get. It gives you

Unlimited minutes, unlimited texts, 100GB of 2G/3G/4G data and 500 international minutes to 29 countries, in exchange for £30 each month. Includes data rollover of up to 100GB a month, subject to bundle caps. Plus, discounted international calls from the UK starting at 1p/min. Check these rates here.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

[MI5]

@Josh98 

Did you change your tariff in your MyO2?

If so, and it didn't take effect, you need to call 4445 so O2 can sort it for you.

[lewys-gp]

Hi @Josh98. Did you manage to get this resolved in the end, please? Possibly from the link posted above or by calling O2? Thanks.