Solved: Top up 15 and get only 5 as a balance - O2 Community

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Registered: 01-08-2022

Hi team, my number is xxxxxxxxxxxx: and this is the second time I top up one amount and get a different balance. under my account I can't see my consumption either. Please I need some guidance, thank you

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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8893 Posts
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Registered: 02-04-2022

First. It is dangerous to post your number in and open forum. It could open you up to spam or even fraud.

Second we are all customers here and cannot access you account

You need to contact O2 direct

You can message O2
Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,for help

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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8893 Posts
65 Topics
1793 Solutions

Registered: 02-04-2022

First. It is dangerous to post your number in and open forum. It could open you up to spam or even fraud.

Second we are all customers here and cannot access you account

You need to contact O2 direct

You can message O2
Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,for help

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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95651 Posts
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Registered: 04-01-2009

Text to change

10DATABB for the £10 tariff
15DATABB for the £15 tariff
20DATABB for the £20 tariff
30DATABB for the £30 tariff

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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