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The dreaded Apple Watch won’t connect error 08

ta88ycat
Level 2: Apprentice
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Registered:

After O2 cancelled the wrong watch on my account (!), I am unable to setup my watch again. 
See error below. I have been on with support who took my watch serial number (?) and reset it then told me to try 24 hours later. I still get the issue. 
This happened to me a few years back when trying to reconnect a cancelled watch. Support had no idea at the time. It was O2Sarah or O2Emma who fixed it on the spot.

help!

paul

 

The error is:

We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you don’t receive a text within 24 hours, call 202 for free from your O2 mobile, quoting reference code 08.

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Lorraine52
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I’m having exactly the problem, O2 cancelled my watch connection in error. It was working perfectly with cellular until that point. I’m finally after nearly 5 weeks got through to complaints but the chap is unsure of a fix. Do you happen to remember the lady’s name you spoke to?

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pgn
Level 75: Digital Don
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@Lorraine52 wrote:

I’m having exactly the problem, O2 cancelled my watch connection in error. It was working perfectly with cellular until that point. I’m finally after nearly 5 weeks got through to complaints but the chap is unsure of a fix. Do you happen to remember the lady’s name you spoke to?


As per my answer to your question in similar vein on another thread:

Activate Apple Watch Guide 

Go for it!

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