05-01-2022 17:17
Hi. I recently joined o2 from vodafone and kept my old number. Some of my text messages , but not all of them, seem to be getting delivered to my old phone though instead of my new one. It's been a week since my number was moved. Its not that they're get delivered to both phones , some just go to my old one and not my new one. Anyone know how to stop this from happening? Thanks
Solved! Go to Solution.
05-01-2022 22:19
05-01-2022 22:19
You need to go into message settings and look for RCS under advanced settings.
You may need to deregister your old phone in the same way too.
05-01-2022 17:20
In the phone go to settings/phone/my number
Edit, save and reboot the phone
05-01-2022 18:48
05-01-2022 18:48
Theres nowhere in the settings with the heading 'phone'? There's "about my phone" and it says "unknown" against 'my number'. But it doesn't let me edit it
05-01-2022 22:19
05-01-2022 22:19
You need to go into message settings and look for RCS under advanced settings.
You may need to deregister your old phone in the same way too.