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Text Messages

Julie0402
Level 1: Joiner
  • 1 Posts
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Registered:

Over the past few days my phone is not receiving text messages from companies sending me verification codes.  This is problematic as I need the codes to log onto my bank.  How do I fix it?  

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Bambino
Level 84: Resplendent
  • 23050 Posts
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Registered:

@Julie0402 See if anything here helps: Text Message Tips (not sent or received) - O2 Community

If it doesn't, contact O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
  • 144223 Posts
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Registered:

@Julie0402 

Try turning off wifi and reboot your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
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Martin-O2
Former Staff
  • 8165 Posts
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Hey @Julie0402 did you manage to get your text message issue sorted? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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