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Tariff

BigRon_12
Level 1: Joiner
  • 1 Posts
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I have recently changed my tariff, however this has not been reflected in this months bill?? Who can I talk to??

 

Many thanks??

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Bambino
Level 78: King of Kings
  • 19887 Posts
  • 961 Topics
  • 2848 Solutions
Registered:

@BigRon_12  You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.

I DO NOT WORK FOR O2



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Bambino
Level 78: King of Kings
  • 19887 Posts
  • 961 Topics
  • 2848 Solutions
Registered:

@BigRon_12  You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.

I DO NOT WORK FOR O2



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Message 2 of 2
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