cancel
Showing results for 
Search instead for 
Did you mean: 

Tariff issue

Crazymumof4x
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

j have just changed my tariff but I topped up before hand how do j get my account take the money got my tariff off my account balance

Message 1 of 2
289 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 12883 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

You would need to speak to customer services @Crazymumof4x 

To do this either call them on 4445, or message them on social media - links are below.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
286 Views
1 REPLY 1

gmarkj
Level 66: Unequalled
  • 12883 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

You would need to speak to customer services @Crazymumof4x 

To do this either call them on 4445, or message them on social media - links are below.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
287 Views