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Swapping number from 3 to o2

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JDH90
Level 1: Joiner
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on ‎08-11-2022 18:26

on ‎08-11-2022 18:26

Hi all,

 


I'm having difficulty with activating my iMessages and FaceTime, and I’m also receiving no texts after switching my number from 3 to o2. 

I've followed all the guides I could find on here and other places to no avail. 

Any help is greatly appreciated. Thanks. 

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MI5
Level 94: Supreme
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on ‎08-11-2022 18:34

on ‎08-11-2022 18:34

@JDH90 

If you had a temp O2 number you need to check Settings> Phone> My Number and edit it if incorrect.

If it cannot be edited, try resetting your network settings first.

If still no luck, you may need a new sim. 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151851 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎08-11-2022 18:34

on ‎08-11-2022 18:34

@JDH90 

If you had a temp O2 number you need to check Settings> Phone> My Number and edit it if incorrect.

If it cannot be edited, try resetting your network settings first.

If still no luck, you may need a new sim. 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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