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Suspect of a fraud

mustafa
Level 1: Joiner
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Hi,

I suspect a fraud. It happened to me today (30/11/2021). I received a call from a number at 14:00. I can share the number with you if you want. I have been told by them that they can give me a respond. After that, they told me I need to give them a code, a code was sent to my phone, which says do not share this with anyone. The person was asking me for that code and I did NOT  give them the code. I am wondering what to do now and I am still worried if anything bad might happen. Can you please check that everything is fine about my account? To make things secure, I did change my password by myself after this situation.

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MI5
Level 94: Supreme
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Registered:

@mustafa 

They cannot do anything without the code so you are safe.

You should still report this to O2 though.

O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126764 Posts
  • 613 Topics
  • 21740 Solutions
Registered:

@mustafa 

They cannot do anything without the code so you are safe.

You should still report this to O2 though.

O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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mustafa
Level 1: Joiner
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Thank you so much

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MI5
Level 94: Supreme
  • 126764 Posts
  • 613 Topics
  • 21740 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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