cancel
Showing results for 
Search instead for 
Did you mean: 

Stolen phone - Can't check my account

KGlitzy
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have had my phone stolen, but wish to check my Account.  The only way to do this demands a code that will be sent to the Stolen telephone!  How am I supposed to gain access to my account, if I have no access to the telephone number?

Message 1 of 2
62 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 146975 Posts
  • 636 Topics
  • 28263 Solutions
Registered:

@KGlitzy 

You need to report the loss and O2 will send a new sim Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
60 Views