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South Africa - not receiving texts

Barneyd
Level 1: Joiner
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I’m in South Africa and haven’t received any text messages since I have been here (7 days). Things I have tried:

- had test SMS sent from multiple senders including O2. None received. 

- airplane mode off/on

- phone reboot (multiple)

- manually selected different networks

- reset network settings

- multiple message chats with o2 support all of which suggested variants of the above but seemed unable to unidentify root cause. 

Any bright ideas?

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madasaf1sh
Level 77: Grand Master
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Please see the response to your other post on the same topic here 

 

https://community.o2.co.uk/t5/Tech-Support/Receiving-SMS-in-South-Africa/m-p/1695464#M45090

 

You can have a look also at these guides Guide: Text Message Tips (not sent or received) 

 

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Barneyd
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I checked that thread, I even replied on it. There’s no solution that I can see. 

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MI5
Level 94: Supreme
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@Barneyd 

I doubt O2 can influence what texts you receive when roaming.

It will be down to the receiving networks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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