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Vlasios23
Level 1: Joiner
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Tried to swap to the new sim from the old but issues arose

Message 1 of 5
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MI5
Level 94: Supreme
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@Vlasios23 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
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Oxonian
Level 39: Midshipman
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Did you manage to get your issue resolved @Vlasios23 ? 

 

If not, do you want to tell us a little more about it in case we have any suggestions ?  

Message 3 of 5
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Bambino
Level 86: Prestigious
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@Vlasios23 if you're still having issues, call into an O2 store if you have one nearby and they'll do the sim swap for you. Be sure to bring photo ID with you.

I DO NOT WORK FOR O2



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Message 4 of 5
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MI5
Level 94: Supreme
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No response since posting 5 days ago.

Would be good to know but more often we never do.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
502 Views