Solved: Sim

Kasia29 · ‎08-12-2021

Hi. My phone was stolen. Could you block my sim and send me a new please?

MI5 · ‎08-12-2021

Lost and stolen guide here Guide: Lost or Stolen O2 Device? - How to Report it

Report it immediately to protect yourself from unauthorised charges.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

madasaf1sh · ‎08-12-2021

@Kasia29

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎08-12-2021

@Kasia29

Lost and stolen guide here Guide: Lost or Stolen O2 Device? - How to Report it

Report it immediately to protect yourself from unauthorised charges.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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