Sim swap

Crackle · ‎07-11-2022

Swapped sim but they keep sending me a code when I've got no service

MI5 · ‎07-11-2022

Sim swaps are started from the old sim Guide: Sim Swap: a mini guide 2017 update

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Crackle · ‎07-11-2022

I was told to use old card but it stopped working so swapped in new card don't have twitter or intagram

MI5 · ‎07-11-2022

I'll ask @O2Ellie to help you then @Crackle

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Ellie · ‎07-11-2022

Thanks @MI5 😊

@Crackle I'll send you a private message and we can look in to this for you.

O2

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