Solved: Sim swap - O2 Community

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Registered: 04-01-2022

I have new phone and have transferred all data and deleted my old phone. I now need to add new sim and transfer my number but it keeps trying to send me a security text which I can’t access as I have no sim. I’m going round in circles. Can anyone help

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93229 Posts
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Registered: 04-01-2009

Use your old sim to transfer the mobile number

Guide: Sim Swap: a mini guide 2017 update

Put the sim in the new phone if necessary

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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93229 Posts
609 Topics
6976 Solutions

Registered: 04-01-2009

Use your old sim to transfer the mobile number

Guide: Sim Swap: a mini guide 2017 update

Put the sim in the new phone if necessary

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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