on 26-11-2021 22:27
I have had an upgrade new phone and Because I was having network issues I was advised to out in the new sim and do the sim swap I have followed the steps and did receive a code the signal has gone from old sim it has been over 7 hours and my new sim still not working and I hve also turn phone on and off several times
Solved! Go to Solution.
on 26-11-2021 22:31
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 26-11-2021 22:31
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks