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on 02-04-2023 09:32
I started a sim swap Friday evening (31st March), my old sim is still active and new sim inactive as of now (2nd April). Anyone have any ideas why it’s not worked?
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on 02-04-2023 11:19
You'll need to chase it up with O2 as nothing is likely to happen over the weekend.
Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-04-2023 11:19
You'll need to chase it up with O2 as nothing is likely to happen over the weekend.
Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-04-2023 11:31
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on 02-04-2023 11:31
Thank you ☺️
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on 02-04-2023 12:05
Welcome
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

