Sim port - now no service for a week :(

[Irnbru]

Hi I’ve tried a few times to ask for help using the online chat but I’m getting nowhere. The port was done on 17/7 but I wasn’t receiving any calls or texts. I kept being told wait another 24 hours still nothing  I contacted Vodafone to check it was closed on their end and it is o2 told me wait again but nothing had happened I can’t get any calls or texts. Please help 

[MI5]

@Irnbru 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

[Irnbru]

Thanks I’ve popped them a message on Facebook 

[Breanna]

Any luck getting this sorted @Irnbru?