on 25-11-2021 13:19
Hi i ordered a new sim , and was a nightmare to order one in the first place, eventually via messenger they agreed to send me one and it has not even reached me and they have disconnected my current sim
on 25-11-2021 13:27
Most likely delayed in the post.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 25-11-2021 13:29
on 25-11-2021 13:29
I have done messaging but no response
on 25-11-2021 14:06
on 25-11-2021 14:06
I'll ask @O2Emma to see if she can help you later this afternoon..
on 25-11-2021 15:04
on 25-11-2021 15:04
on 25-11-2021 15:05
Hi @fuzzwithabuzz I will need to send you a private message to look into your issue for you .