Sim hasn’t swapped as expected and I seem to have no network on either phone now?

[RJag]

How I can I check which sim I swapped to? Worried it’s a simple typo mistake

[pgn · Accepted solution]

Hi @RJag - three things to check: 

1. Guide: Migration & porting into O2  
2. Guide: Sim Swap: a mini guide 2017 update 
3. Guide: How can I sort out my network issues? 

If you are still having no joy, reach out to O2 on Social Media, contacts are below the blue "O2" bars beneath this post - make sure you have both phones and SIMs in front of you to help troubleshooting.

Good luck!