on 12-04-2022 10:30
We have 3 family members that use 02 nobody can hear us when they ring,our conversations break up all the time,the other person is with a different company and their not experiencing any issues
Solved! Go to Solution.
on 12-04-2022 10:53
on 12-04-2022 10:53
Check the service status and see if there are issues in your local area https://status.o2.co.uk
Also check these guides Guide: How can I sort out my network issues?
Also Companies all use different masts (in some areas they share masts), also it depends on how far you are from the o2 mast, and how that signal penetrates walls due to power loss and radio signal degradation.
on 12-04-2022 10:53
on 12-04-2022 10:53
Check the service status and see if there are issues in your local area https://status.o2.co.uk
Also check these guides Guide: How can I sort out my network issues?
Also Companies all use different masts (in some areas they share masts), also it depends on how far you are from the o2 mast, and how that signal penetrates walls due to power loss and radio signal degradation.
on 12-04-2022 10:55
Check these guides Guide: How can I sort out my network issues? and Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it
If they don't help then maybe new sims may be the answer?
Veritas Numquam Perit