Signal strength

[Frank923]

I am having problems with the signal strength in LA9 6NY. There is no 4G and data is very weak. Are there issues in the arra? I have rebooted the phone and tried all the advice in the help files.

[pgn · Accepted solution]

Hi @Frank923 - have you tried these steps to see if it makes any difference?

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

download the My Network app where you get updates and can report issues.

https://www.o2.co.uk/apps/my-network 

If no joy there, then reach out to O2 via social media, links for Twitter and FB below this post.

Or call O2, a range of numbers in here: Guide: Coronavirus Community Help and Support 

Good luck, @Frank923.