on 25-06-2020 12:24
Hi I have a huawei p smart contract and want to share my data with a huawei y6. I have gone into my 02 and followed the share data but it wont let me click on my device or my daughters. There is no live chat available and i cant speak to anyone on the phone. Can anyone help me, thanks
on 25-06-2020 12:30
The device you want to share with needs to be on a sharer plan https://www.o2.co.uk/sharer-plans
on 25-06-2020 12:48
on 25-06-2020 12:48
Thanks, Ive looked that up but when I see my device and my daughters there is othing for me to tick or open to share it with
on 25-06-2020 12:52
on 25-06-2020 12:52
You need to contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support
0800 587 4005 is the best to call. Or go instore and they will sort it for you
Veritas Numquam Perit
on 25-06-2020 12:53
on 25-06-2020 12:53
Your tariff needs changing as I mentioned earlier.
Either call customer service or pop in to your local O2 shop for help.
on 25-06-2020 12:55
on 25-06-2020 12:55
Okey doke, thanks
on 25-06-2020 13:04
on 25-06-2020 13:04
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 25-06-2020 13:06
on 25-06-2020 13:06
@gmarkj wrote:
Or you could turn your phones hot spot mode on and tether?
Assuming you were in the same room with both phones, yes.
on 25-06-2020 13:07
on 25-06-2020 13:07
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here